Write to the Editors
One address for every question about this site. Please write in English and put the casino name in the subject line, so your message reaches the person who reviewed that brand.
Good reasons to get in touch
Casino offers change often, and a page that was right last month can drift. If you see a bonus that no longer matches the operator's site, a payment method that has disappeared or a licence number that reads differently, tell us where you saw it and when. A screenshot or a link to the operator's own page helps us check it quickly.
- An outdated welcome offer, limit or payout time
- A brand that has started or stopped accepting players from Luxembourg
- A detail we marked as not stated that the operator now publishes
- A sentence on our pages that is unclear or simply wrong
What we cannot do for you
We are not a casino and we do not hold player accounts, so we cannot unlock an account, speed up a withdrawal or change a bonus. Those requests belong with the casino's own support team, ideally in writing, so you keep a record. Never send us passwords, card numbers or copies of identity documents; we will never ask for them.
If gambling has stopped being fun for you or for someone close to you, pause before you write to anyone about bonuses. Use the deposit limits and self-exclusion tools in your casino account where they exist, and talk to a professional support service. Our pages are for adults aged 18 and over.